creamore.co.uk is owned and maintained by Creamore Mill Limited, Creamore Mill, Creamore Bank, Shrewsbury, SY4 5QU, UK. Company Number: 12415926
Payments for orders will be made outside of this website (i.e. direct bank transfer). When any payments are possible to be taken through the checkout will be processed by Stripe or Paypal. A cookie is used in order to simplify and speed up the transaction process, fraud prevention and detection. We do not allow users to access saved cards via the Stripe payment gateway on creamore.co.uk, however browsers may offer this function outside of the functionality of this website.
Please note of the Analytics section below for information on the use of Google Analytics cookies.
We use Google Analytics to measure activity on the site but have taken steps to anonymise user’s IP addresses so that actions and data captured cannot be tracked to an individual. The data that we capture is used to improve the user experience and guide decisions on future content and features. We do not share this data with third parties.
Users are able to subscribe to an email mailing list through forms on the site, following links to our preferred email marketing platform, MailChimp and optionally on through the checkout process. The email address and other personal data captured when a user signs up to one or more mailing lists will only be used by the Creamore Mill team for marketing and news updates relating to relevant offers and events, we will not share this data with any third parties.
Users can remove themselves from a mailing list or manage their data at any time by following the instructions within the footer of any promotional or marketing emails from Creamore Mill through the MailChimp platform.
You can read more about MailChimp’s data protection policies here.
By purchasing goods and products through creamore.co.uk you are agreeing for us to store and retrieve your personal data to fulfil your order. Your name, email, telephone, billing and or shipping address will be captured and stored along with the products in your order.
We will need to share some of your data with third-party delivery companies to complete the order.
Your personal data will be removed from our system no later than 12 months after your order is processed. Should you want your data removed sooner, or information updated please contact us.
Should you get in touch via email or telephone, we may record some personal data in order to facilitate any enquiries or requests. Any enquiry emails will be removed from the system no longer than 12 months after the initial contact.
Who we share your data with
By using some or all of the features on this site the personal data we capture may be stored with the following trusted partners:
The website has been developed and is maintained by Arnold and Pearn who may make periodical back-ups and copies of the site for data security and updates.
How long we retain your data
Your personal data will be held for no longer than 12 months unless explicitly stated otherwise. If you would like your data to be removed before the this period please contact us directly.
What rights you have over your data
If you would like to see a record of any personal data held on this site you can request a report by contacting us. We will do our best to respond in a timely manner and help you with any questions.
In the event of a data breach, we will notify you with full and clear details within 72 hours of discovery.
Any questions regarding privacy and data can be emailed to us.